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Managed IT Services

Reliable IT support that keeps your team in sync.

From cabling and networking to everyday help‑desk support, Tech Sync Systems becomes your IT department – without the overhead of building one in‑house.

We plan, install, and support your hardware, software, and network so your staff can stay focused on serving customers and growing the business.

We’ll review your current setup – workstations, servers, firewalls, and connectivity – and give you a clear plan to stabilize and modernize your IT.

Day‑to‑day IT, handled for you

Everything from the cable in the wall to the apps on your team’s screens – designed, documented, and supported by a local team you can reach.

Networking

Networking & Cabling Installation

A fast, reliable network starts with clean cabling and correctly configured switches, access points, and firewalls.

  • New office builds and expansions
  • Structured cabling and labeling
  • Wi‑Fi design and deployment
  • Network diagrams & documentation
Support

Hardware & Software Support

Responsive help when something breaks, slows down, or just doesn’t work the way it should.

  • Workstation and laptop setup
  • Line‑of‑business app troubleshooting
  • Printer, scanner, and peripheral support
  • Remote & on‑site support options
Servers & Security

Server & Firewall Management

Keep your core systems healthy, patched, and secured against common threats.

  • On‑site server installation and upgrades
  • Active Directory & user management
  • Firewall install, rules, and VPN setup
  • Ongoing patching and performance checks

How Managed IT works with Tech Sync Systems

We plug into your business as an extension of your team. That means understanding how you operate, what tools you depend on, and where downtime hurts the most.

From there, we standardize workstations, secure your network, and put clear processes in place for onboarding, offboarding, and everyday support – all documented and easy to follow.

What we take over

  • New user & device onboarding
  • Ticketing & help‑desk requests
  • Vendor and warranty coordination
  • Hardware lifecycle planning

What you get back

  • Less downtime and fewer surprises
  • One team to call for “all things IT”
  • Predictable IT planning and budgeting
  • Time back for operations and growth
IT technician working in a server room

Typical engagement

Initial assessment 1 – 2 weeks
Stabilization phase 30 – 60 days
Support coverage Workstations, servers, network

We’ll tailor service levels to your hours, locations, and the types of systems you rely on most.

Common questions about Managed IT

Whether you’re starting from scratch or replacing an existing provider, we can meet you where you are and help you transition smoothly.

Can you work with our current IT person?
Yes. We can supplement an internal IT employee with project help, escalation support, or coverage when they’re unavailable.
Do you support multiple locations?
Absolutely. We can standardize equipment and policies across locations, then manage everything through centralized tools.
How do you handle after‑hours issues?
Depending on your plan, we can provide extended or 24/7 coverage for critical systems and urgent issues. We’ll scope this during your audit.
What does getting started look like?
We start with a free vulnerability and network audit, document your environment, and then roll out a step‑by‑step improvement plan that fits your budget and timeline.
Ready to hand off your IT headaches? Let’s stabilize your network, standardize your devices, and give your team fast, dependable support.